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24F AI Customer Support workspace

An AI support desk for your customer emails: it answers what it safely can and sends the rest to your team.What this page does

What this page does

  • Assist or Autopilot mode for AI answers to new emails
  • Needs attention: what the AI could not safely resolve
  • Refund requests
  • History of every conversation, with search
  • Insights: emails handled by AI, first response time and time saved
  • Rules, saved replies and the support email connection

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24F
Preview workspace · AI customer support

Nothing needs you right now.

Support inbox support@preview.24f.site · 0 waiting on customers

Emails
0
last 30 days
Handled by AI
—
no conversations yet
Sent to your team
0
0 waiting now
First response
—
average reply time
Time saved
—
~5 min per automated email

Needs attention

Anything the AI could not safely resolve on its own

Nothing needs you right now

The AI is handling the inbox. Anything it can’t safely resolve shows up here.

Refunds

On their way, not confirmed yet

Nothing in the queue. New refunds appear here until Shopify confirms them.

Why customers write

Last 30 days

No conversations yet.

0Subscription paused
0Subscription cancelled
0Partial refund
0Full refund