Samples
Units of your product to check in hand: materials, finish and packaging, before a production run.
Samples and pilot orders
Test our process before you scale.
Start with samples or a small pilot order. You see how 24F works on your own product, with real orders and limited commitment, and move more volume only when the results are what you need.
What a pilot is
A pilot is a normal first step with 24F. We are a growing company, and it is how we like new clients to get to know us: on your own product, before you commit volume.
A small first order
A small first batch, made under 24F's direction or from stock you already own, received into inventory and shipped to real customers through 24F.
What you can evaluate
A pilot runs on the same process as full volume, so what you see is what you get when you scale.
Sourcing and factory communication
How we find and vet manufacturers, how quotations come back and how production is followed through, with unit cost, MOQ and lead time in writing.
Quality control
Orders are quality-checked before they ship. Check the units yourself, from the samples to the first parcels your customers receive.
Our responsiveness
How quickly and clearly the team answers on WhatsApp and email, and how questions and problems are handled.
The dashboard
Follow your pilot's stock, orders and tracking in the client dashboard, optional and free for clients.
Shipping rates and delivery times
Real all-in prices per order and real delivery times to your markets, against the published rates in the shipping calculator.
Tracking
Brand-first tracking your customers follow, written back to your store after fulfillment.
Fulfillment reliability
Orders checked against stock, then picked, packed and shipped. See how consistently it runs before you send more volume.
Lost parcels and insurance
A lost parcel is reshipped free of charge, automatically. Every package is insured up to US$600 against damage or destruction.
How a pilot works
01
Tell us the product
Share the product, an idea or stock you already own, with the quantities and markets you have in mind.
02
Samples and quotation
We quote unit cost, MOQ and lead time in writing and arrange samples where you want them. Nothing is produced or shipped until you approve.
03
A small pilot shipment
A small first batch is received into inventory and ships to real customers with tracking, so you see the whole process end to end.
04
Scale when you are happy
Increase volume on the same process, the same dashboard and the same published rates, which are the same for every client.
Other ways to check us
- Shipping calculatorPrice an order by destination, weight and category: the all-in figure every client pays.
- Explore the dashboard previewOpen every client page without an account: a read-only preview with no data.
- How 24F worksWhat 24F does in-house, where it directs manufacturing, security and our guarantees.
Questions and answers
Can I start with a sample or a small order?
Samples and pilot orders are welcome and encouraged, so you can check quality before you scale. Tell us the product, quantities and markets, and we quote in writing. Nothing is produced or shipped until you approve.
What can I check during a pilot order?
Sourcing and factory communication, quality control, how responsive our team is, the client dashboard, real shipping rates and delivery times, tracking, and how reliably orders are fulfilled. A pilot runs on the same process as full volume.
What if a pilot parcel is lost or damaged?
A lost parcel is reshipped free of charge, automatically. Every package is insured up to US$600 against damage or destruction.
How do I move from a pilot to full volume?
Tell us when you are ready. You keep the same account, dashboard and process, and shipping uses the same published all-in rates, which are the same for every client.
Start with a pilot.
Tell us the product, the quantities and where your customers are, and ask for samples or a small first order.